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Elevate Every Rally

Train with the machine built for dreamers. With unmatched spin, precise placement, and match-level speed, PT-MAX C inspires your passion and drives you closer to the game you’ve always envisioned.

Competitive Players

Tennis Coaches

Frequent Trainers

Frequently Asked Questions(FAQs)

Product Questions

Warranty Questions

Shipping Questions

Q1: Is the machine difficult to set up for first-time users?

A: No. The interface is simple and intuitive, requiring no learning curve.

Q2: Can it launch balls other than tennis balls?

A: No. Tennis ball machines are designed only for tennis balls. They cannot be used for pickleballs, squash balls, baseballs, or other types.

Q3: Can I use both pressurized and pressureless tennis balls?

A: Yes. However, we recommend using balls of the same type and model to ensure consistent bounce and training results.

Q4: Is the machine rainproof?

A: No. It should not be used in rain or thunderstorms.

Q5: Is the ball delivery and oscillation consistent and accurate?

A: Yes. The advanced electronic control system ensures consistent and accurate ball delivery, improving your training efficiency.

Q6: How durable is the machine? Will it last over time?

A: Yes. The machine is built with high-strength ABS material for long-lasting durability.

Q7: Is it easy for women to move the machine?

A: All models (except the Mini series) have wheels and a pull handle for easy movement. However, lifting it into a car may require some effort (14–26 kg),mini(8kg).

Q8: Are replacement parts and accessories available?

A: Yes. We provide original replacement parts (battery, charger, wheels, etc.) and ship globally.

Q9: Does the machine come with balls?

A: Balls are not included unless specified in the product listing.

Q10: How is the power supply adapted for different countries?

A: We provide chargers suitable for your country.

Q11: Are replacement parts available?

A: Yes, but an additional adapter is required.

Q1: What warranty do you provide?

A: 3 years for the main unit, 1 year for the battery.

Q2: Do you have local repair centers?

A: Yes. We have service centers in California, USA and Schwalmtal, Germany.

Q3: Can customers repair the machine themselves?

A: Yes. We can send replacement parts and provide step-by-step guidance for easy repairs.

Q4: What regular maintenance does the machine need?

A: If unused for a long time, recharge the battery every 14–21 days to prevent deep discharge.

Q5: Are replacement parts available?

A: Yes, we provide original parts and ship worldwide.

Q1: How soon will my order be shipped?

A: Orders usually ship the next business day (excluding weekends).

Q2: How long does delivery take?

• EU & USA customers: 3–5 days (local warehouse or Amazon fulfillment).
• Other regions: 12–22 days (air shipping from China, tax included).